General

This Privacy Policy applies to the RODHOUSE website (hereinafter referred to as the "Website"). The Website is operated by Rodhouse, 46 rue Iluric, 56370, SARZEAU, France.

The terms "We" or "RODHOUSE" refer to the operator. For more information on how to contact us, please refer to Section 8 of this Privacy Policy.

We take the privacy of your personal information very seriously. All personal data will be collected, stored, and used by us in accordance with the European Union General Data Protection Regulation No. 2016/679 ("GDPR"), and/or any other applicable statutory regulation.

The services we offer through the Website and/or the Application can only function if we collect, store, transfer, delete, and/or otherwise use ("collect and use") specific data about you (hereinafter referred to as "personal data" or "data"). Personal data refers to any information relating to an identified or identifiable natural person, such as your name, date of birth, postal address, or email address.

This Privacy Policy describes the data we collect about you, and the purposes for which we collect and use them when you use the services we offer on the Website.

Under the applicable data protection laws, RODHOUSE is obligated to inform you about the processing of data, and fulfills this obligation through this Privacy Policy. This Privacy Policy, including any part thereof, is not considered contractual provisions and does not constitute the general terms and conditions ("GTC") as a contract concluded with registered users.

In accordance with the applicable data protection laws, RODHOUSE may process data necessary for entering into a contract with you or for taking steps, at your request, prior to entering into a contract (Art. 6(1)(b) of the GDPR). References to the GTC should at all times be understood as information on data processing (Art. 13 and 14 of the GDPR) and never as clauses constituting the GTC. By using the Website and our services, you enter into a legally binding contract with RODHOUSE, the terms of which are described in the GTC.

Why and how do we collect and use your personal data?

2.1. We collect and use your personal data to enable you to use our Website, provide our services, and enter into a contract (Terms and Conditions) with you, particularly to facilitate commercial transactions through the Website, use the electronic payment system, or leave reviews. To use these services, you need to have a RODHOUSE account. To that end, you must register as a member on the website.

We require most of your personal data to enter into a contract (Terms and Conditions) with you. If you do not provide us with this personal data, we will not be able to enter into or fulfill a contract (Terms and Conditions) with you. We need some of your data to comply with our legal obligations when you are a member of our Website. If you do not provide us with this personal data, we will not be able to meet legal requirements and provide our services.

These data are also used to improve the Website so that we can offer a better experience to our members (see 2.2.12).

We collect and use your personal data for these purposes until your RODHOUSE account is deactivated or for 5 years from the time your account becomes inactive:

To enable you to register on the Website To enable you to set up your profile information To allow you to leave reviews on the Articles To be able to send you important information regarding the Website To provide you with customer support service To temporarily retain your deactivated account To enhance your experience when using the Website

We collect and use your personal data to improve your experience when using the Website, by allowing you to personalize your news feed and search results, providing relevant suggestions, retaining your previous searches, sending you notifications, and generally making the use of the Website more enjoyable.

The specific legal basis applicable for the collection and use of your data is described in each of the sections below:

To enable your preferences regarding your news feed and search results To personalize your news feed and search results To provide you with relevant articles To improve search results on the Website To record your recent searches To enhance our Website To conduct surveys To ensure the security of your account and the Website

Rodhouse strives to ensure that the accounts of our members and the Platform itself are secure and protected from cyber-attacks, unauthorized access, and other related risks:

To track the number of visits to the Platform for security purposes To help you avoid using a compromised password To allow you to reset your password To verify your account in case of suspicious activities related to it To perform phone number verification and two-step verification To perform security verification of the payment source To perform security verification of the PayPal account To conduct verification regarding account ownership To monitor compliance and enforcement of the Terms and Conditions RODHOUSE actively monitors compliance and enforcement of the Terms and Conditions to ensure the security of your account and the Website. To enforce spam filtering To moderate your activity on the Website To issue and enforce warnings To detect and lock compromised accounts To suspend members To enforce bans To enforce blocked IP addresses

Payments on the Platform are processed through payment service providers that provide payment processing and escrow services.

We require most of your personal data to enter into a contract (Terms and Conditions) with you. If you do not provide us with this personal data, we will not be able to enter into or fulfill a contract (Terms and Conditions) with you (Art. 6(1)(b) of the GDPR). Some of your data is necessary to fulfill the legal obligations of our payment service providers when you are a member of our Platform (Art. 6(1)(c) of the GDPR). If you do not provide us with this personal data, we or our payment service providers will not be able to comply with legal requirements, and we will not be able to provide our services.
These data are also used to improve the Platform so that we can offer a better experience to our members:
To enable you to make a purchase or add a credit card for payment purposes To enable you to add a bank account for withdrawal purposes To enable you to make payments on our Website To process refunds To maintain financial records To facilitate the delivery of purchased items on the Website
RODHOUSE strives to make the delivery of purchased items on the Platform as easy and convenient as possible by offering various delivery methods on the Website.
These data are also used to improve the Platform so that we can offer a better experience to our members:
To enable you to ship or receive items To track your package To conduct marketing activities
RODHOUSE aims to engage its members in advantageous marketing campaigns and present relevant and appealing marketing materials:
To be able to send you marketing emails To personalize marketing messages To contact you for advertising and/or revenue opportunities To conduct advertising campaigns involving you To allow us to publish your content on our social media accounts To enable you to see personalized advertisements To evaluate the effectiveness of promotional campaigns To manage our social media profiles To allow you to participate in the RODHOUSE referral program For legal purposes To process your requests related to personal data To provide information to the police and other government institutions To defend our rights regarding chargebacks To comply with the French law for a digital Republic To defend the rights and interests of RODHOUSE.

Recipients of Personal Data

RODHOUSE transfers or shares personal data with service providers only to the extent necessary and permitted under applicable law. The service providers to whom your personal data is transferred or shared for specific purposes are described in Section 2 above. Additionally, we designate the following service providers who, therefore, receive personal data as data recipients.

We continuously conduct and improve the technical maintenance of the Website to protect the security and confidentiality of the personal data we process and perform certain business-related functions that contribute to making our services available and functional. For this reason, we transfer your profile data to service providers who provide cloud and hosting services, IT security, maintenance and technical services, and communication services:

We transfer personal data to lawyers, legal assistants, notaries, bailiffs, auditors, accountants, debt collectors, consultants, translation agencies, IT service providers, insurance companies, and archiving services that provide services to RODHOUSE.

Furthermore, we share data within the RODHOUSE group. Data processed within the RODHOUSE group is transferred to RODHOUSE, to the extent necessary for the management of the RODHOUSE group.

RODHOUSE is legally obligated to provide personal data and/or usage data to authorities responsible for investigations, criminal prosecution, or surveillance, if and to the extent necessary to prevent risks to the public and for the prosecution of criminal acts.

RODHOUSE may share your data with third parties when transferring the obligations and rights relating to the contractual relationship between you and RODHOUSE to such third parties, in accordance with the Terms and Conditions, particularly in the case of transferring a business sector, forming a new company through a merger, absorption merger, division, or any change of control involving RODHOUSE. Prior to such an event, RODHOUSE will separately inform you about the information regarding the sharing of your data and obtain your consent when legally required.

Use of Cookies

RODHOUSE uses cookies and similar technologies on the Website.

Right to Amend

As we constantly develop our services, we reserve the right to modify this Privacy Policy at any time, subject to applicable regulations. Any changes will be posted on this page promptly. Regardless of the foregoing, you should regularly check this page for any updates.

Your Statutory Rights Regarding Your Personal Data

7.1. What are your rights? Subject to the conditions, restrictions, and exceptions established by the legal provisions on data protection, you have the right at any time to:

Be informed about the data we collect and use and request access to the relevant data or a copy thereof (right to be informed). You can also access all the data you have directly provided to us on the Platform (refer to sections 1, 2.5, and 2.6) at any time through your RODHOUSE account.
Demand the correction of inaccurate data and, subject to the nature of the collection and use, the completion of incomplete data (right to rectification). You can also modify all the data you have directly provided to us on the Platform (2.1, 2.5, and 2.6) at any time through your RODHOUSE account (excluding sent messages and forum posts or comments).
Demand, with just cause, the deletion of your data (right to erasure).
Demand the restriction of the collection and use of your data, provided that the statutory criteria are met (right to restrict processing).
Receive, provided that the statutory criteria are met, the data you have provided in a structured, current, and machine-readable format, and transfer such data to another data controller or, where technically feasible, have RODHOUSE transfer the data (right to data portability).
Object to the collection and use of data, solely when such collection and use are based on a task carried out in the public interest or in the exercise of official authority (Art. 6(1)(e) of the GDPR) or for legitimate interests (Art. 6(1)(f) of the GDPR), including profiling, based on the same grounds of data collection and use explained in other sections of this statement (right to object). You also have the right to object, at any time, to the collection of your personal data for direct marketing purposes.
Withdraw any consent you have provided at any time. Such withdrawal will not affect the lawfulness of the collection and use carried out prior to the withdrawal based on the granted consent. You can withdraw your consent regarding the sending of our newsletter by adjusting the settings in your RODHOUSE account to block the sending of any further marketing emails. Alternatively, you can click on "Unsubscribe" at the end of the marketing email.
Not be subjected to discriminatory treatment while exercising your rights.

To exercise any of the rights specified in this section, you can contact RODHOUSE and submit your request using the contact details (refer to Section 8 below). In addition to any other legal remedies, you also have the right at any time to lodge a complaint with the supervisory authorities.

7.2. How will we verify your request? Your request must provide sufficient information that allows us to reasonably verify that you are the person or authorized representative of the person whose personal data we have collected (first name, last name, URL of your public profile, email address, other information we may request for verification purposes), describe your request with sufficient information that allows us to understand it, evaluate it, and respond to it appropriately, and confirm, under penalty of sanctions, that you are the person whose personal data is the subject of the request.

If your request is submitted by an authorized representative, a written authorization and information verifying the representative's identity must be included in the request. We cannot provide you with information or enforce any other right you have if we cannot verify your identity or your right to request and confirm the information concerning you.

To verify your identity, we may ask you to provide additional information about yourself. We will only use this information and the information provided in the request to verify your identity or your right to request.

Our Contact Information

If you have any questions regarding the collection and use of your data in connection with your use of the Platform, or concerning your rights, please contact our data protection officer at the following addresses:

contact@rodhouse.fr

Data Protection Officer

RODHOUSE: 46 rue Iluric, 56370 SARZEAU, France

Datenschutzrichtlinie